1. Who We Are
This Privacy Policy describes how Mediagaps, Lda. (“we”, “us”, or “our”) collects, uses, and protects the personal data of users who visit and interact with our website mediagaps.com.
Contact: [email protected]
2. What Data We Collect
We may collect the following personal data: contact information (name, email address) when you fill out our contact or email forms; usage data (pages visited, time spent, browser type, IP address) collected via analytics tools; and messages or inquiries you send us.
3. How We Use Your Data
We use your data to respond to your inquiries and provide customer support; send product updates or marketing communications (only with your consent); improve our website and services through analytics; and comply with legal obligations.
4. Legal Basis for Processing
We process your data based on: Consent (when you voluntarily submit your data via forms); Legitimate interest (to improve our services and respond to communications); and Legal obligation (when required by applicable law).
5. Cookies
We use cookies to enhance your browsing experience. For full details, please read our Cookie Policy.
6. Data Sharing
We do not sell your personal data. We may share your data with trusted third-party service providers (e.g., email delivery, analytics) solely to operate our services. All processors are required to respect the security of your data in accordance with the law.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to: access the personal data we hold about you; rectify inaccurate or incomplete data; erase your data (right to be forgotten); restrict or object to certain types of processing; receive your data in a portable format; and withdraw consent at any time. To exercise these rights, contact us at [email protected].
9. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Last updated: March 2025